Privacy policy
At Furrlovers ("we," "our," "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.furrlover.com/ or make a purchase from us. By using the Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information:
- When you visit our Website, create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.
1.2. Non-Personal Information:
- We may also collect non-personal information about you automatically as you navigate through our Website. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Website.
1.3. Cookies and Tracking Technologies:
- We use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your interactions with our Website. Cookies are small data files that are placed on your device to help us improve your experience.
2. How We Use Your Information
2.1. To Provide and Manage Our Services:
- Process and fulfill your orders.
- Manage your account.
- Provide customer support.
2.2. To Communicate with You:
- Send you order confirmations, updates, and other essential information.
- Respond to your inquiries and requests.
2.3. To Improve Our Website and Services:
- Analyze usage patterns and improve our Website’s functionality and user experience.
- Personalize your experience and deliver content and product offerings relevant to your interests.
2.4. For Marketing and Promotions:
- Send you promotional materials and other communications about our products, services, and special offers (you can opt-out at any time).
2.5. To Protect Our Interests:
- Detect, prevent, and address fraud, security breaches, and other activities that violate our policies or are illegal.
3. How We Share Your Information
3.1. With Service Providers:
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
3.2. For Legal Reasons:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
3.4. With Your Consent:
- We may share your information for any other purpose disclosed to you and with your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Data Protection Rights
5.1. Access and Update:
- You have the right to access, correct, or delete your personal information. You can update your account information directly through your account settings or by contacting us.
5.2. Opt-Out:
- You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
5.3. Data Portability:
- You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
5.4. Right to Erasure:
- You have the right to request the deletion of your personal data, subject to certain exceptions.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our Website. Your continued use of the Website after such changes will constitute your acknowledgment and acceptance of the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: hello@furrlover.com
- Phone: +91 8699588851
- Address: Plot no. 19, Hansa Industrial Park, Dera Bassi - 140507.
By using our Website, you acknowledge that you have read, understood, and agree to our Privacy Policy.